Privacy Policy

Last updated: November 4, 2026

Who we are

CAKE PICNIC is operated by elisasunga LLC, a California limited liability company doing business as CAKE PICNIC ("CAKE PICNIC", "we", "us"). Our address is 2261 Market Street STE 33549, San Francisco, CA 94114, USA. We run community cake events in the United States, the United Kingdom and Australia.

This policy explains what personal information we collect when you visit cakepicnictour.com, buy a ticket, attend an event, join our community or contact us, and how we use and protect it. It is written to meet the California Consumer Privacy Act (as amended by the CPRA), the Australian Privacy Act 1988 and the Australian Privacy Principles, and the UK GDPR.

What we collect

  • Contact details: your name, email address and phone number.

  • Ticket and order details: the events you book, ticket type, number of guests, and purchase history.

  • Payment information: payments are processed by our ticketing and payment providers. We do not see or store your full card number.

  • Event information: details you choose to share, such as dietary needs or the cake you plan to bring, and check-in records.

  • Photos and video: we photograph and film our events (see below).

  • Communications: messages you send us and your newsletter or text preferences.

  • Website data: basic technical data such as browser type, pages visited and approximate location, collected through cookies and similar tools.

How we use it

  • To sell and deliver tickets, run check-in and manage our events.

  • To send you event updates, reminders and important changes.

  • To send newsletters and marketing, where you have agreed. You can unsubscribe at any time.

  • To answer your questions and provide support.

  • To improve our events and website.

  • To meet legal, tax and safety obligations.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Who we share it with

  • Ticketing and payment providers that process your booking (for example, Ticket Tailor, Partiful or Posh), under their own privacy policies.

  • Event partners and co-hosts, such as a festival or venue presenting a CAKE PICNIC event, where needed to run that event (for example, for entry or safety).

  • Service providers that help us operate, such as email, hosting and analytics providers, who may only use your information to provide services to us.

  • Sponsors, only where you have opted in to hear from them.

  • Authorities, where required by law.

Photos and video at events

Our events are photographed and filmed, and we may use this content on our website, social media and in promotional material. If you would prefer not to appear, let a CAKE PICNIC team member know at the event, or contact us afterwards and we will remove identifiable images of you where we reasonably can.

Cookies

Our website uses cookies to make it work and to understand how it is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

International transfers

CAKE PICNIC is based in the United States, and your information may be stored and processed there or in other countries where our service providers operate. When we transfer information from Australia or the UK, we take reasonable steps to ensure it is protected in line with this policy and applicable law.

How long we keep it

We keep personal information only as long as needed for the purposes above, including to meet legal, tax and accounting requirements, and then delete or de-identify it.

Security

We use reasonable technical and organisational measures to protect your information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;

  • correct information that is wrong;

  • ask us to delete your information;

  • opt out of marketing at any time;

  • object to or restrict certain uses (UK);

  • not be discriminated against for exercising your rights (California).

To make a request, contact us using the details below. We may need to verify your identity before responding.

Complaints

If you have a concern about how we handle your information, please contact us first and we will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au) if you are in Australia, or the Information Commissioner's Office (ico.org.uk) if you are in the UK.

Children

Our events welcome families, but we do not knowingly collect personal information directly from children under 13 (or under 16 in the UK) without a parent or guardian's consent. Tickets must be bought by an adult.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its date.

Contact us

elisasunga LLC dba CAKE PICNIC
2261 Market Street STE 33549, San Francisco, CA 94114, USA
Email: elisa@cakepicnictour.com or danny@cakepicnictour.com